Refund & Return Policy

At Jwelmart, we value your satisfaction and want you to be happy with your purchase. If you are not completely satisfied with your order, we're here to help.

Returns

You may request a return within 7 days of receiving your order.

Items must be returned in their original condition, unused, and with original packaging.

Customized, engraved, or personalized items are not eligible for return unless they arrive damaged or defective.

The customer is responsible for return shipping unless the item received is incorrect or damaged.

To initiate a return, please contact us at jwelmart99@gmail.com or +91 7508007681 with your order number and reason for return. We will guide you through the return process.

Contact No. : +91-7508007681

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 2–3 business days.

The amount will be credited back to your original payment method within 5–7 business days after processing.

Please note that the actual time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

Late or Missing Refunds

If you haven’t received a refund yet:

• First check your bank account again.
• Then contact your credit card company or payment provider — it may take some time before your refund is officially posted.
• 3. If you’ve done all of this and still have not received your refund, please contact us at jwelmart99@gmail.com or +91 7508007681.

Need Help?

For any return, refund, or order-related queries, feel free to contact us:

📧 Email: jwelmart99@gmail.com

📱 Phone/WhatsApp: +91 7508007681